In any organization, day to day processes tend to evolve over time. They take on new steps, new details, but often fail to shed obsolete work.
The people running the process are often too immersed in it to be able to recommend radical change. Often they are resistant to change, for various reasons. Or, they may be simply too busy managing the situation as-is to be able to make effective improvements.
By engaging evisia to lead your business process improvement project you gain a coaching organization that will guide your people to develop better ways to work smarter, not harder.
evisia also brings the supporting IT talent to enable radical change where needed. It's not a matter of mechanizing bad process, but enabling significantly better processes through the use of thoughtfully applied information and communications technology.